📍 West Valley  •  Phoenix, Arizona

Arizona's Most Vulnerable Seniors Are Being Left Behind.

Lending Hands Outreach is developing a faith-based Adult Day Health Care center in West Phoenix for AHCCCS/ALTCS seniors age 65+ who have been authorized for care but cannot access a provider.

Pre-Launch StatusLHO is preparing for ADHS Provider Type 27 licensure and plans to pursue contracts with applicable Phoenix ALTCS-EPD health plans. Referral conversations are welcome now; formal intake will begin after licensure, contracting, authorization, and launch readiness are complete.
Seniors participating in Adult Day Health Care programming with a caregiver at Lending Hands Outreach
⚠ Arizona ADHC Crisis — 2026
4,123
LHO planning estimate across 4 counties of seniors who may lack an available ADHC placement
4
ADHC slots per 10,000 seniors in Arizona
54
National average slots per 10,000 seniors
91%
Unmet ADHC demand in Maricopa County
$0
Member copay for ALTCS-covered and authorized Adult Day Health Care services
Faith-rooted care for body, mind, and spirit. Supporting seniors' independence and dignity. Partnering with families, providers, and communities. Committed to access, equity, and compassion.
What Lending Hands Outreach Is Building

A Faith-Based Adult Day Health Care Center for West Phoenix Seniors

Lending Hands Outreach is developing a faith-based Adult Day Health Care center in West Phoenix for AHCCCS/ALTCS seniors age 65 and older who have been authorized for care but cannot access a provider.

Our planned model brings together supervised daytime care, basic health monitoring, nutritious meals, wheelchair-accessible transportation, social connection, and structured daily programming. ALTCS-covered and authorized Adult Day Health Care services have a $0 member copay.

We are building more than a care center. We are building a safe, dignified place where vulnerable seniors can be known, supported, and protected during the day, while working families and caregivers receive the reliable help they need to keep their loved ones living at home.

Built Around the Real Need
  • Designed for AHCCCS/ALTCS seniors 65+
  • Focused on West Phoenix and the West Valley care gap
  • Combines care, meals, transportation, and daily programming
  • Planned Monday–Friday, 8:00 AM–4:00 PM, for up to 25 members daily
  • Faith-based foundation with services open to all members
The Crisis

Arizona Ranks Last in the Nation

Arizona ties for last place in Adult Day Health Care capacity — just 4 slots per 10,000 seniors against a national average of 54. This is not a funding problem. It is a provider capacity problem.

ADHC Slots per 10,000 Seniors — National Comparison
Last
Arizona is tied for last in the nation for Adult Day Health Care access — ranked against all 50 states.
  • LHO planning estimates identify 4,123 seniors across 4 counties who may lack an available ADHC placement
  • ALTCS-EPD health plan coordinators may face limited placement options when nearby licensed capacity is unavailable
  • Caregiver families are forced to leave employment to provide care at home
  • Eligibility and authorization create a pathway to care, but access still depends on contracted providers with available capacity
  • Lending Hands Outreach was built to fill this gap in the West Valley
Unmet Demand

4,123 Seniors. 4 Counties. Too Few Placement Options.

LHO planning estimates for Maricopa, Pima, Yavapai, and Pinal counties indicate a substantial and urgent provider-capacity gap. See The Crisis page for sources and methodology.

Launch Site
Maricopa County
Phoenix Metro — Site 1
91%
ADHC need unmet
2,848
seniors unplaced
Pima County
Tucson Metro — Site 2
86%
ADHC need unmet
681
seniors unplaced
Yavapai County
Prescott Area — Site 3
96%
ADHC need unmet
255
seniors unplaced
Pinal County
Emerging Market
89%
ADHC need unmet
339
seniors unplaced
Placed vs. Unplaced ADHC Seniors — 4 Counties
Our Services

What a Planned Day at LHO Will Include

Every service is designed to keep high-risk seniors stable, engaged, and living independently — reducing unplanned hospitalizations and emergency room dependence.

🏥
Licensed Health Monitoring

Planned licensed-nurse access for medication management, vital sign monitoring, clinical coordination, and health status oversight.

🤝
Activities of Daily Living

Certified program aides provide structured assistance with daily living activities and mobility support — maintaining dignity and independence for every member.

🌞
Social & Therapeutic Programming

Structured daily programming — cognitive activities, group engagement, music, and recreation — directly combating the social isolation that accelerates health decline.

🍳
Nutritional Meals

Planned nutritious meals and snacks supported through a diversified network of food donors, community partners, grants, and in-kind contributions. LHO is actively seeking additional food-sourcing partners and meal sponsors.

🚍
Medical Transportation (NEMT)

LHO plans to provide coordinated, wheelchair-accessible transportation to and from the center. Availability will depend on member authorization, coverage, service area, routing capacity, and completed transportation contracts.

👪
Caregiver Relief

Structured daytime care gives family caregivers the ability to remain employed and avoid burnout — protecting both the senior and the household that depends on them.

Service Area

Planned West Valley Service Area

LHO's launch site targets the West Phoenix corridor — home to the highest concentration of unplaced ALTCS seniors and the greatest caregiver workforce dependency in Maricopa County. Over 61% of residents speak a language other than English at home.

For Referring Partners

Developing a Licensed Placement Solution for Your Members

If you are an ALTCS-EPD health plan coordinator, AAA case manager, or agency partner with authorized members who cannot be placed, contact LHO to begin a pre-launch planning conversation.

🏢
MCO Support Coordinators

The current Phoenix ALTCS-EPD plans are UnitedHealthcare Community Plan, Banner–University Family Care, and Mercy Care through September 30, 2026. LHO plans to pursue applicable contracts before opening; the plan lineup must then be reverified.

🏛
AAA Case Managers

Area Agency on Aging partners receive direct referral access. We align with OAA Title III-C and serve members across the West Valley corridor.

🏥
Hospital Discharge Planners

Post-acute seniors transitioning home who need structured daytime support are ideal LHO candidates. We reduce readmission risk and support safe community living.

“For I was hungry and you gave Me food; I was thirsty and you gave Me drink; I was a stranger and you took Me in; I was naked and you clothed Me; I was sick and you visited Me.”

Matthew 25:35–36 (NKJV)

Guided by faith. Grounded in service. Ensuring Arizona's seniors 65+ are never left behind — one life, one family, one community at a time.