Our Organization

About Lending Hands Outreach

A faith-based nonprofit developing a responsible Adult Day Health Care model for seniors and caregivers in Arizona's West Valley.

Current Launch Status

Lending Hands Outreach is in the pre-launch stage. The organization is completing ADHS Provider Type 27 pre-licensure preparation, evaluating facility options, building its operating reserve, preparing to pursue applicable health-plan contracts, and developing the systems and partnerships required before services can begin.

Mark Robert Lawrence Bertignoli
Mark Robert Lawrence Bertignoli
Founder & Executive Director
The Founder

Mark Robert Lawrence Bertignoli

Founder & Executive Director

Mark Bertignoli founded Lending Hands Outreach after identifying a shortage of accessible Adult Day Health Care services for seniors and caregivers in Arizona's West Valley.

His professional background includes systems development, engineering, digital media, eCommerce operations, and organizational planning. He is applying that experience to the development of LHO's compliance systems, financial model, community partnerships, and proposed care-delivery operations.

Mark currently leads the organization's ADHS pre-licensure preparation, facility search, fundraising, and partnership development. His goal is to establish a safe, accountable, and sustainable Adult Day Health Care program serving eligible seniors age 65 and older.

Guided by Matthew 25, Mark believes faith should be demonstrated through practical service, responsible stewardship, and respect for every person. LHO will serve eligible members without discrimination, and participation in spiritual activities will always be optional.

“Lending Hands Outreach was created to serve vulnerable seniors with dignity, compassion, and excellence — turning faith-based values into practical care for families who need support.”

Founder Letter

Download a one-page letter from our founder explaining why Lending Hands Outreach is being developed, its current pre-launch priorities, and how qualified funders, agencies, churches, and community partners can support responsible development.

Download Founder Letter PDF

One-Page Overview

Download a concise overview of Lending Hands Outreach, including the proposed West Phoenix service model, current launch status, planning assumptions, and partnership needs for funders, MCOs, churches, agencies, and community supporters.

Download One-Page Overview PDF
Our Mission

Developing a Practical Response to West Valley Senior-Care Needs

Arizona communities face limited Adult Day Health Care capacity, while seniors and caregivers continue to need dependable daytime support, transportation, meals, supervision, and opportunities for social connection.

Lending Hands Outreach is developing a licensed Adult Day Health Care center and coordinated transportation model for eligible seniors age 65 and older. The proposed program is intended to serve West Phoenix and surrounding West Valley communities through safe, person-centered care.

For members who meet program requirements and receive plan authorization, covered services are expected to be reimbursed through AHCCCS/ALTCS managed-care plans, subject to each plan's eligibility, authorization, and coverage requirements. LHO will not begin providing Adult Day Health Care services until the required licensure, facility, staffing, contracting, and operational readiness steps are complete.

Our Foundation

“For I was hungry and you gave Me food; I was thirsty and you gave Me drink; I was a stranger and you took Me in; I was naked and you clothed Me; I was sick and you visited Me.”

Matthew 25:35–36 (NKJV)

Guided by faith. Grounded in service. Ensuring Arizona's seniors 65+ are never left behind — one life, one family, one community at a time.

Organizational Values

How We Operate

These principles guide LHO's development work and are intended to become operating standards for future hiring, service delivery, documentation, and community relationships.

🤝
Servant Leadership

Every future role at LHO will exist to support member safety, dignity, independence, and wellbeing.

⚖
Absolute Integrity

LHO is committed to accurate documentation, clear communication, appropriate incident reporting, and transparency with members, families, funders, partners, and regulators.

❤
Radical Kindness

The Golden Rule is our primary behavioral standard. Every person will be treated with patience, dignity, and respect.

🌟
Stewardship of Potential

Resources entrusted to LHO will be managed with documented controls, discipline, accountability, and respect for donor and program restrictions.

🏠
Joyful Community

The proposed program is designed to reduce isolation, strengthen connection, support caregivers, and create meaningful daily experiences.

⚖
Regulatory Excellence

ADHS compliance, MCO accountability, accurate billing, staff preparation, and continuous quality review will be treated as core responsibilities.

Organization

Our Credentials & Structure

Legal Name
Lending Hands Outreach
Entity Type
Arizona Nonprofit Corporation — 501(c)(3)
EIN
39-2822365
AZ Corp File #
23827309
Primary Service
Adult Day Health Care (ADHC) — ADHS Provider Type 27 licensure pending
Planned Population
Eligible seniors age 65 and older, subject to program and health-plan requirements
Launch Market
West Phoenix Corridor — Maricopa County
Initial Planning Capacity
Up to 25 members per day, subject to facility approval, licensure, staffing, and demand
Planned Reimbursement Model
AHCCCS/ALTCS managed-care reimbursement for eligible, authorized, and covered services
Contact
reach@lendinghandsoutreach.org  ·  (623) 301-7072
Faith Affiliation

Faith-Based Organization

Lending Hands Outreach is openly rooted in Christian faith and guided by Matthew 25 — the conviction that serving vulnerable people is an act of service to Christ.

LHO is preparing to operate a state-licensed program supported by reimbursement for eligible and authorized services. Regulatory compliance, accurate billing, financial transparency, and measurable member outcomes are essential parts of responsible stewardship.

Spiritual support is optional and never required. Services are provided to all eligible members without discrimination, regardless of faith background.

♦ Arizona Ministry Network Approved Agency
Affiliations & Compliance

Organizational Credentials & Registrations

The records below describe LHO's current organizational registrations, filings, identifiers, and affiliations. They do not replace or imply ADHS Adult Day Health Care Facility licensure, which remains pending.

IRS Federal Recognition
501(c)(3) Public Charity
Determination Letter issued July 31, 2025 — effective May 15, 2025. Classification 170(b)(1)(A)(vi).
EIN 39-2822365
Annual Federal Reporting
Form 990 — Current
2025 Form 990-N (e-Postcard) filed and on record with the IRS. Annual nonprofit reporting in compliance.
Filed · Tax Year 2025
Arizona Corporation Commission
Active & In Good Standing
Domestic Nonprofit Corporation, formed May 15, 2025. 2026 Annual Report filed and approved.
AZ File # 23827309
CMS National Provider Identifier
NPI Issued
Type 2 Organizational NPI assigned by the Centers for Medicare & Medicaid Services. Taxonomy 261QA0600X (Clinic/Center, Adult Day Care).
NPI 1861328676
Faith Network Affiliation
Arizona Ministry Network
Approved Agency of the Arizona Ministry Network (Assemblies of God), grounding our mission in a faith community committed to senior care.
Approved Agency

Ready to Partner with Lending Hands Outreach?

Whether you are exploring a funding partnership, offering professional expertise, identifying a potential facility, or planning for future referrals — we are ready to talk.

Discuss Future Referrals Contact Us